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1 - I attempted to add new rubber to an already cured urethane rubber mold and the new layer delaminated. What happened and how can I get the rubber to stick?
2 - Can a rubber mold that has torn in production be repaired?
3 - Will a variation in color affect material performance?
4 - Definitions of Technical Terms
5 - Why did we create an FAQ list?
6 - How are these materials packaged?
7 - How can I dispense material from a 5 gallon pail more easily?
8 - I bought a gallon unit of your mold rubber and almost broke my fingers trying to get the lids off. Is there a better way to get these containers open?
9 - I received my material, but one of my containers was only ½ full. Is this a mistake?
10 - Are these materials safe to use?
11 - How do I wash these materials off my skin and work areas?
12 - How should I store my rubber mold?
13 - What does the term "shelf life" of a product mean?
14 - Do you have a rubber that is food safe for casting chocolate and other food items?
15 - I attempted to bond urethane rubber to stainless steel for an industrial application and it did not stick. What can I do?
16 - How can I apply heat to my molds or castings if I'm not supposed to use my kitchen oven and I don't have access to an industrial oven?
17 - What are the effects of cold weather on urethanes or silicones?
18 - What effect does temperature have on the mold making and casting processes?
19 - What does 'Shore Hardness' mean?
20 - How do I break down and dispose of empty material totes?
21 - Is there a recommended surface preparation method for applying Smooth-On epoxy adhesives?
22 - What is Smooth-On's Return Policy?
23 - What is Smooth-On's Warranty Policy?
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