What is Smooth-On's Return Policy?

If you purchased material from a Smooth-On distributor, please contact the distributor to discuss their returns policy.

If you purchased material directly from Smooth-On, we will accept material for return if:

  1. The request to return material is made within 30 days of original invoice date.
  2. It has not been opened and is in original packaging.
  3. It has at least 50% shelf life remaining.

Important: all returns are subject to a 20% restocking fee.

Click here to review our full Return Policy ›

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Disclaimer
This FAQ article is offered as a guideline and offers possible solutions to problems encountered during mold making and casting. No warranty is implied and it is up to the end user to determine suitability for any specific application. Always refer to the provided Technical Bulletins (TB) & Safety Data Sheets (SDS) before using any material. A small scale test is suggested to determine suitability of any recommendation before trying on a larger scale for any application.